About us

We believe that everybody should have access to financing options adapted to their needs. That’s why, starting in 2013, we have been simplifying the daily lives of thousands of Canadians by offering them simple and effective alternative credit solutions.

Our mission

At Alterfina, our mission is to provide fast and reliable solutions to your financial needs.

We offer credit solutions adapted to your needs, By placing you at the heart of our services, to promote your peace of mind. Simply. Efficiently. Without judgment.

Our vision

People are at the heart of everything we do.

Offer the financial solutions of tomorrow today, with a commitment to being the best alternative in personal financing and to providing our clients the tools they need to adopt healthy financial habits.

Our values

Respect

With our clients, our employees, our partners, we act with respect, under all circumstances.

We are commited to building and maintaining relationships based on trust, collaboration and mutual respect. We foster a healhy, inclusive, and stimulating work environment, that encourages open communication and knowledge sharing.

Innovation

We know how to adapt and innovate - it's what we've been doing since the beginning.

Agile and always seeking best pratices, we offer the most suitable solutions for our clients. Our goal is to stay at the forefront of an ever-evolving industry.

Goodwill

We place people at the heart of everything we do.

We aim to support our clients in their journey without judgment, respecting their inidividual situations. We treat our employees with goodwill, recognizing their value, and strive to ensure they feel appreciated in their roles, enabling both personal and professional growth.

Confidentiality policy

Your information remains confidential.

According to our confidentiality policy, only you and our employees responsible for your account at Alterfina have access to information collected in your application for a credit facility. Your information is kept confidential at all times. That is our guarantee.

Our social responsibility

We are committed to building relationships with our clients through kindness, integrity, respect while helping them navigate and manage their credit effectively.

We’re committed to our industry by relying on excellence and innovation, adopting the best practices, and offering assistance that protects our customers. We are proud members of the Canadian Lenders Association (CLA), whose objective is to support the growth of banks and non-bank companies that are in the business of lending. Members effectively and responsibly use best technologies and business practices to address the needs of Canadians and support their ability to improve their credit rating.

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Alterfina, your everyday ally

Enjoy a range of benefits designed to lighten your expenses and help you handle life’s unexpected moments.